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IMPORTANT UPDATE

24th March 2020

Further Service Changes Due to Coronavirus

MAXIMUM Number of Attendees Set At 12 People from Today

The Coronavirus (Covid-19) situation is evolving by the day, and the Government have now stated that there should be no social gatherings with the exception of Funerals.

We have been adapting our service arrangements as advice from Government and stakeholders has changed and developed over recent days and weeks – and our absolute priority remains on providing a safe place for families in which to hold funeral services.

MAXIMUM Number of Attendees Set At 12 People from Today

Following the latest advice from Government, we have taken the difficult decision of limiting the number of attendees at any funeral service to a MAXIMUM of 12 people, defined as Immediate Family with effect from today – Tuesday, 24th March 2020 and until further notice. 

The ICCM and Government define Immediate Family as: Parents, Spouse, Sons and Daughters and Brothers and Sisters of the deceased. 

Other Proactive Safety Measures

We have a large and well-ventilated Ceremony Hall, the most modern and spacious in the country, which ordinarily has seating for 154 people.

As of today, we have removed 142 seats from the Ceremony Hall, in order that we can provide more than sufficient ‘social distancing’ space between attendees.

In addition, our Waiting Room and WC facilities will be closed to mourners until Government advice changes, however, our disabled facilities will remain available on request.

To ensure that we minimise the risk of infection, Crematorium staff thoroughly disinfect all hard surfaces within the Ceremony Hall between services, as well as the disabled toilet and all door handles and rails. This is a vitally important task and we ask that families and celebrants ensure services are conducted timeously to allow sufficient time to complete this essential deep clean after each and every service.

 Complimentary Webcasts

We will continue to offer Complimentary Webcasts for full services; however, we would advise that as a result of the huge demand for webcast services by Crematoria across the country, it may mean that some services will occasionally be unable to view as a live stream. They will, however, be recorded and made available for online viewing as soon as possible following the service.

Our Thanks and Thoughts to You – Our Community and Families

These proactive safety decisions have not been taken lightly, but in order to protect mourners, our funeral director friends and colleagues and crematorium staff from the risk of infection, we feel them to be necessary, with similar measures being put in place by crematoria across the country.

Funeral services are an incredibly important part of the bereavement process, and we thank you deeply for your continued support, understanding and friendship, which means a great deal to us here at the Clyde Coast & Garnock Valley Crematorium, and we promise to keep serving you with the highest levels of care and dignity, safely, and in a well-managed way during this extraordinary and difficult time.